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Reporting production status

Once an order has been placed, the order's production status can be reported to Future Ordering via the production order workflow.

Three pre-defined steps are available for the production workflow:

Workflow stepDescription
production-startedThe order has started preparation
production-completedThe order has finished preparation and is ready to be picked up or delivered by the guest, a courier or staff.
deliveredThe order has been delivered to the guest's car. Applicable only for curbside orders.

The production workflow steps should be completed in the order they are listed in this article.

note

Currently, order workflow steps must always be completed in the order they appear in the workflow. Consider including production-started when completing the production-completed step to to work around this limitation.

Refer to the API reference on order workflows for detailed descriptions of relevant endpoints.